Digital display panels

For a message to be displayed, recognized organizations must fill out a request form (at the botton of this page) and comply with certain conditions, such as the submission deadlines and the technical specifications. The following conditions apply:

• Message display requests must be received at least ten (10) working days before the desired display date.
• Request forms must be complete for them to be considered. Requests will be prioritized on a first-come, first-served basis.
• The requesting organizations must designate a person to be responsible for any necessary follow-up.
• A request form must be submitted. No requests will be accepted by phone.

When the City receives a request, it will email an acknowledgement of receipt to the requestor. In the case of a refusal, unavailability of space or an incomplete request, a member of the team at the Communications Management Division will contact the requestor as soon as possible.

The following conditions apply:

• To ensure fairness among the requesting organizations, a maximum of four messages may be displayed per organization per year. However, the Communications Management Division reserves the right to increase this number if availability allows.
• To ensure efficiency, a total of no more than four messages from organizations may be posted per display period. Message priority will be determined on a first-come, first-served basis. However, the Communications Management Division reserves the right to increase this number if availability allows.
• A message may be displayed for 14 consecutive days. The display periods are determined according to a calendar pre-established by the City of Saint-Lambert. For events that finish before the end of the display period, exceptions may apply (upon request).
• Requests must comply with the conditions specified in this document or they will be refused.

In all cases, the City of Saint-Lambert reserves the right to request changes to a message, to refuse a message, to change the display period or to postpone it to a later date if deemed necessary.

The City of Saint-Lambert may also interrupt the display of messages without prior notice if an emergency situation occurs on its territory.

The following conditions apply to the content:

• Messages may be posted in French only (in keeping with the City’s obligation in this regard).
• Messages must be addressed to all Lambertans, not simply members of the organization.
• Welcoming messages may be posted for conferences and events of an exceptional nature.
• To ensure visibility, the content must be limited to essential information (title, date, location, brief statement) and written in simple, reader-friendly language.
• Messages must include the organization’s name or logo to make it clear that they do not come from the City.

The following types of content will be automatically excluded:

• for-profit messages (sales, advertising, etc.);
• political, partisan, religious or commercial messages:
• mention of a private company, unless it is a sponsor of the event; and
• messages promoting an event taking place outside Saint-Lambert, unless prior authorization has been given by the City.

The following conditions apply to images:

• Images, photos and logos may be used if they have sufficiently high resolution.
• To ensure visibility and safety, white backgrounds are not accepted. Messages may be displayed on a coloured background or an image.

Image files must be provided in JPEG or PNG format in the following sizes:

• Indoor display: 1920 x 1080 pixels at 72 dpi (horizontal)
• Outdoor display: 336 x 420 pixels at 72 dpi (vertical)

The City of Saint-Lambert is not responsible for the quality of the display and will not make any modifications to files after they have been received.

However, a flexible model can be provided on request to assist organizations and ensure the effective layout of their information.